Dave at Cognitive Daily reports on a new scheme to deter bank robberies.
Instead of responding passively to suspicious individuals bank staff are being encouraged to walk right up to them and shake their hands. The theory is that overtly friendly behavior will disorient potential robbers before they become aggressive.
Apparently, Apple store employees are trained in similar tactics for dealing with shoplifters.
I went down to Surrey on Friday for long walk and pub lunch with Neil Perkin. We’d originally planned to run a workshop about agile
Antonio Dias offers a fascinating description of what goes wrong when drowning: What separates a swimmer from someone drowning is the way a swimmer acknowledges
Viv picks out some nice ideas from Phelim McDermott on the subject of leadership. “We love the security of the illusion that someone is in
I’ve been thinking about the urge to scale things lately – see here and here. I understand the concern with being able to effect big
In moving house, I radically downsized my collection of books which I can highly recommend. I used to think I’d one day find a reason
I really enjoy Chris Rodgers’ views on leadership. He argues against the assumption that it takes great leadership for organisations to succeed. He suggests that
Thanks to my Improvisation friend Kelsey Flynn I rambled into a letter cited in Margaret Cho’s Blog (go to Letter #1): Lately it seems like
I wanted to share this email doing the rounds this morning… AIRCRAFT MAINTENANCE After every flight Qantas pilots fill out a form called a gripe
A quick ramble on the nature of paradox, inspired by a blog on the value of both fear of the new and curiosity
Well now you need wonder no more. A friend told me about this (no, seriously… my Feedster feed on improvisation turned it up). Is it
…asks The Londonist reporting Benylin’s campaign to have us download different sorts of coughs as ringtones. Their website emits coughing noises too. The PR spin is that they’re trying to
I’m becoming more and more enthusiastic about Skype (the peer-to-peer voice conversation over the net thingy). Stuart Henshall blogs a lot about it and I agree with him: this is
Andrew Stickland writes entertainingly about coincidence correlation chance and the downsides of human’s ability to see patterns. Well spotted Jon Howard. Like Jon, I enjoyed Andrew’s ingenious idea for an
Here’s a fascinating insight, gleaned by Beth at Headrush from Mind Wide Open. Whenever you remember something, you are actually changing the memory of it. When you remember something by
