Determinedly Detracting Delta

Johnnie Moore

Johnnie Moore

I’m Johnnie Moore, and I help people work better together

Katherine Stone does some determined detracting of Delta Airlines.

Delta’s new full-page ad campaign for its launch of Simplifares really grates on my nerves. The ad features the headline “How one airline is changing everything ” as well as the company’s new slogan “Good goes around.” Are you kidding me?!

As a Delta Medallion member and resident of Atlanta, I feel I can discuss Delta with a fair amount of authority. Firstly, on the headline “How one airline is changing everything”, Delta clearly was not the airline that changed everything. Have they never heard of Southwest Airlines or JetBlue? If we were being perfectly honest here, the ad might have read “How one airline finally got the picture” or “How one airline eventually got a clue before going completely bankrupt”.

Share Post

More Posts

February 2025 update

People have been facilitated before: boredom, stillness, recovering attention and the undercurrents of life

No comment

The value of not always saying something helpful

Beyond writing

Writing stuff down can easily remove us from practical reality and suppress our intuition

Waterfalls and chaos

I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.

Passion branding

Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.

Medinge Moments

Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this

Inauthentic marketing: case study

An example of inauthentic direct mail, from Lincoln Financial Group. The elements that eat away at the credibility of the sender and the effect on this reader.

The volatile chemistry of trust

Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!

More Updates

Emotional debt

Releasing the hidden costs of pent up frustrations

Aliveness

Finding the aliveness below the surface of stuck

Johnnie Moore

On the court

Evelyn is channeling Lisa Haneberg. Actually she isn’t, she’s just passing on an email. But it’s an amusing thought. Anway, here’s Lisa’s little nugget. There are 2 types of conversations

Johnnie Moore

Going deeper

My mate Paul Jackson challenges the language used in questions like “what really matters?” …in one discussion we were asked ‘Why are you here?’ and later ‘Why are you really

Johnnie Moore

Huh?

Thanks to Tom Guarriello for this I dont’ mean to get all political here, especially on Inauguration Day but doesn’t this title answer it’s own question? And then I’m thinkin’