James Cherkoff points to a new UK marketing blog by Robert Dwek – it’s good stuff. I’m quietly hoping Robert converts to a full RSS feed soon.
I linked to this paper on wicked problems the other day and Chris Corrigan commented “there’s a lot in that paper eh?”. Which is true.
I’m experimenting with marketing less and listening more
Passion brands bring people together based on common interests and excitements. I’m particularly interested in ones created from the bottom up, as opposed to driven by producers concerned mainly with profit.
Just back from another extraordinary gathering at Medinge where the community that has produced Beyond Branding meets each summer. I was planning to keep this
Welcome to the Ourhouse Weblog. Blogging is something I’ve become increasingly interested in. Earlier this month I set up the Beyond Branding Blog which is
The competitive streak in me means I need to keep with Tony Goodson’s blog. The struggles of learning to speak “Movable Type” and thoughts on the nature of blogging.
Earlier today I was writing about passion brands and the power of community. I got a small but interesting example of this principle in action when I visited Ton Zijltra’s blog to find that he’s opened a separate blog on his planned abandonment of Microsoft.
Interesting research from Stanford suggests that exciting brands get more trusted after making mistakes and putting them right whilst more “sincere” brands start with more trust but lose it more easily. Perhaps the sensible interpretation is that second-guessing customers can be a waste of time!
Michael Hammer’s new book, The Agenda, is about the rise of customer power. But is customer-centricity really such a good model for business and society?
Thanks to Matt Tucker at Smith Associates for telling me about What Brand Are You. It strikes me that lots of companies waste money on
Kathy Sierra comments on this morale-sapping policy at Mrs Fields Cookies: Employees must throw away ALL unpurchased cookies at the end of the night. Employees are expressly forbidden from taking
Preoccupations's Bookmarks on Delicious David Smith's links for 4 and 5 Dec – a superb compliation of coverage of wikileaks.
I describe myself as a facilitator but when I work one-to-one some people would call it coaching. I don’t use that term much here for a variety of reasons, many
According to legend, famed cellist Pablo Casals was asked, at the age of 93, why he continued to practice. He replied, “because I think I’m noticing an improvement.” Practice is
