- Reuters reports sceptically on this exercise in customer engagement. Found via Stephan Liute’s newsletter.
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David Gurteen tweeted this interesting article (pdf): Conversational Leadership: Thinking together for a change It makes a lot of sense to me pushing for a
This post really interests me: Innovation for Development: Scaling Up or Evolving? As they complete some pilot experiments in development work the authors recognise that
Tomas Chamorro-Premuzic suggests why we end up with incompetent leaders making a point about a bias towards men in the process: In my view, the main
From the newsletter of envisional comes word of this CNET article Deep in the tense Jenin refugee camp in the Palestinian West Bank a new
I’ve just given a presentation on Beyond Branding in Jersey. It was fun to take ideas that have been percolating for months and give them
Great article in today’s Independent. The government decided to take action to stop the spread of TB among cattle. They found that badgers were to
Jennifer Rice continues our rolling dialogue about what marketing’s job is. I appreciate Jen for keeping a good thoughtful exploration going. David Foster at PhotonCourier
Eloquent polemic from Chris Lydon: After New Hampshire. Here’s what I’m learning: For those of us who like the sound of “Internet democracy ” who
I’ll be taking part in the Chautauqua online discussion of Beyond Branding, from 15th to 29th February. Fellow authors Denzil Meyers, Chris Macrae, Julie Anixter
Found via Richard Gayle is Strike that Out Sam. This is a cheeky exploitation of the fact that Microsoft Word documents retain the fingerprints of

I am re-reading Peter Block’s preface to Tim Gallwey’s Inner Game of Work. It’s reminding me why I love this book. Block argues that much of the effort to create

Two posts by good friends appeared in my timeline yesterday which seem closely related. Jon Husband writes about Semantic Straitjackets a useful way to describe the many models and processes

Shawn Callahan at Anecdote links to a video presentation on complexity by Michael Crichton. Sean highlights these quotes: To learn how to manage complex systems takes humility. To manage complex

Just want to point to this lucid article by my friend John Wenger: transformational learning. If someone wanted to learn something like ‘how to have a difficult conversation with a staff