- "One of the main problems of bureaucracies is that they are based on the assumption that “experts” are objective and driven mainly by their technical knowledge when performing their job. This is a fallacy. Bureaucrats and experts working for bureaucracies are influenced by other factors that surround the organisation where their work and their own lives."
Conversational leadership
David Gurteen tweeted this interesting article (pdf): Conversational Leadership: Thinking together for a change It makes a lot of sense to me pushing for a